Thank you for shopping at SONIC RAGE RECORDS. We strive to provide you with the best shopping experience possible. If, however, you are not entirely satisfied with your purchase, we are here to assist you.

Returns

We accept returns only in the event that we send you the wrong product. You have a period of [30] calendar days from the date of receipt to initiate a return.

To be eligible for a return, the item must be unused and in the same condition as when you received it. Additionally, the item must be in its original packaging. Please ensure that you include the receipt or proof of purchase with your return.

Refunds

Upon receiving your returned item, we will carefully inspect it and notify you of its receipt. Subsequently, we will promptly update you on the status of your refund.

If your return is approved, we will initiate a refund to the original method of payment. The time it takes for the refund to be credited to your account may vary depending on your card issuer's policies.

Shipping

You are responsible for covering the shipping costs associated with returning the item. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refunded amount.

All orders are insured and protected by our Buyer's Protection Plan, which provides a customized solution for any potential risks associated with the carrier's handling of your package. This protection plan is backed by the courier company you choose for your delivery.

We take utmost care in packaging your items securely in new boxes or envelopes. However, in the event that the products are mistreated or damaged by the postal service or courier, it is necessary for you to file a complaint with them directly.

Contact Us

If you have any questions regarding the process of returning an item, please feel free to contact us. We are here to assist you and provide further guidance.